Yvana Radatus

About Yvana Radatus

I’m a Senior Program & Operations leader with 11 years of experience driving cross-functional strategy, scalable operations, and regulatory-driven product launches across high-growth tech companies including Gusto, Lively, and Fivestars.My background combines program ownership, analytics, regulatory expertise, product enablement, and team leadership. I’ve led complex initiatives spanning product, operations, compliance, marketing, engineering, and executive teams, and I thrive in fast-moving environments where ambiguity, scale, and cross-functional influence are critical.Across my career, I’ve:• Managed and developed high-performing teams, driving alignment, execution, and operational excellence• Launched and scaled multi-million-member products while authoring regulatory requirements, defining KPIs, and improving time-to-insight through dashboards and analytics• Owned strategy, planning, and business performance frameworks for 8+ benefit programs, partnering closely with senior leadership• Led vendor selection, audits, risk assessments, and compliance frameworks that directly improved customer experience and reduced operational risk• Built cross-functional workflows and processes that improved efficiency, reduced cycle times, and increased adoption across key product lines• Worked in mission-driven environments focused on improving people’s financial wellness and supporting diverse communitiesI’m passionate about scaling programs that create meaningful experiences, building systems that help teams work smarter, and leading with empathy, clarity, and strategic rigor.Skilled in: Program Management | Compliance & Risk | Cross-Functional Leadership | Data Analytics | SaaS Operations | FinTech | HealthTech | Salesforce | Jira | Google Workspace | Excel | Confluence

Experience

1. Senior Program Manager

   Lively, Inc.

   Feb 2024 — Present · Denver, CO, US

   Key Achievements and Scope:• Serve as the program management lead and cross-functional subject matter expert for Lively’s full product suite including HSA, FSA, HRA, LSA, MTA, Commuter Benefits, COBRA, and Direct Bill, supporting strategic initiatives, go-to-market planning, roadmap development, and company-wide enablement.• Partner directly with the General Counsel and executive leadership including the CEO, COO, Sales, Operations, and Engineering to drive alignment, define program strategy, and ensure regulatory and operational readiness.• Lead cross-functional decision-making and execution across Product, Engineering, Sales, Customer Success, Marketing, Operations, and Compliance to ensure enhancements are delivered accurately, compliantly, and at scale.• Draft executive analyses and strategic recommendations that identify gaps, quantify impact, and present clear solutions that earn buy-in from senior leaders.• Deliver data-driven insights by consolidating financial, operational, and customer data to inform prioritization, optimize product performance, and influence roadmap decisions.• Manage external vendor relationships including investment partners, advising on investment lineup changes and representing Lively in strategic partnership decisions.• Serve as the relationship manager for Lively’s external COBRA partner, owning process design, program enhancements, and cross-functional alignment that significantly improved program performance and operational efficiency.• Lead ongoing alignment sessions between Sales, Customer Success, Marketing, Operations, and Product teams to ensure consistent communication, market readiness, and strong execution.• Own regulatory and risk analysis for all major initiatives by outlining constraints, identifying potential issues, and guiding teams toward compliant product decisions.• Improve internal processes and operational frameworks to enhance clarity, reduce friction, and support scalable growth.

Education

• University of Newcastle

  Study Abroad Semester

• University of Denver

  Psychology, Social Sciences

Skills

• Grassroots Fundraising
• Microsoft Office
• Time Management
• Customer Service
• Microsoft Word
• Account Management
• Microsoft Excel
• Powerpoint
• Public Speaking
• Leadership
• Bilingual- Spanish
• Customer Experience