Yowanda Brooks
AR Representative @ Conifer Health Solutions | Patient Accounting, Account Resolution and Business Developer at AW Health Solutions
- Role
- Ar Representative at Conifer Health Solutions
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Yowanda Brooks
As an AR Representative at Conifer Health Solutions for over three years, I specialize in…
Experience
Ar Representative
Jan 2022 — Present · CA, US
Research each account using company patient accounting applications and internet resources that are made available. Research and documents HIPPA laws.• Conducts appropriate account activity on uncollected account balances by contacting third party payers and/or patients via phone, e-mail, or online.• Problem solves issues and creates resolution that will bring in revenue eliminating re-work. Updates plan IDs, adjusts patient or payer demographic/insurance information, notates account in detail, identifies payer issues and trends and solves re-coup issues. • Requests additional information from patients, medical records, and other needed documentation upon request from payers• Reviews contracts and identify billing or coding issues and requests re-bills, secondary billing, or corrected bills as needed.• Perform special projects and other duties as needed. Assists with special projects as assigned, documents, findings, and communicates results. • Recognizes potential delays and trends with payers such as corrective actions and responds to avoid A/R aging. Escalates payment delays/ problem aged account timely to Supervisor.• Participate and attend meetings, training seminars and in-services to develop job knowledge. Respond timely to emails and telephone messages as appropriate.• Assists other departments, when requested Claims Processing and Operations,• Help with Disputes with insurance.• Assists or makes presentations to management.• Training new hire • Over seeing and audit of workload• Develop and implement policies and procedures to optimize revenue cycle performance• Appeal and Denials
Education
American InterContinental University
Associates , Business Administration and Management, General
DeVry University
Bachelor's degree, Health Information Management
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