Yovonda Hunter
Nyc Asylum Application Assistant Operational Staff Nyc Asylum Application Help Center (Contract) @Jennifer Temps, Inc
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WORK HISTORY
Nyc Asylum Application Assistant Operational Staff Nyc Asylum Application Help Center (Contract) @Jennifer Temps, Inc
New York, NY, US
Working with the Office of Asylum seekers at the NYC Asylum Application Help Center American Red Cross Headquarters screening and supporting asylum applicants.* Help applicants to complete and file their I-589 Asylum defensive claims for withholding of removal with the Executive Office for Immigration Review (EOIR), affirmatively with the United States Citizen of Immigration Services (USCIS), and (OPLA)the Office Of the Principal Legal Advisor.* Working with applicants one on one with in person interpreters and language line while complying with New York City confidentiality guidelines.* Created United States Citizen of Immigration Services (USCIS) accounts for clients to submit their I-765 applications based on asylum (C8), and based on I-94 parole (C11).* Collaborated with coworkers and supervising attorneys to ensure a smooth and efficient process of filing asylum applications and work authorizations.* Cross- trained for operational staff wherein I daily log and track the productivity of over 100 employees.
EDUCATION
August Martin High School
High School Diploma
John Jay College (CUNY)
Bachelor of Science - BS
ABOUT YOVONDA HUNTER
Experienced customer service and desk associate with over five years of experience in telephone, data entry, email, filing, and analysis of documents. Highly familiar with customer relationship management (CRM) systems (Salesforce, Relativity), software including Epic, Cisco and Microsoft Suite. Enthusiastic about accurately handling time-sensitive tasks and minimizing wait times.
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