Yousuf Muhammed
Patient Enrollment Specialist | Outbound Sales Expert | Operations Manager | Salesforce & CRM Strategist
- Role
- Outbound Enrollment Specialist at Cadence
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Yousuf Muhammed
Experienced Manager with a demonstrated history of working in the higher education…
Experience
Outbound Enrollment Specialist
May 2025 — Present · US
As a Patient Enrollment Specialist at Cadence, I serve as the first point of contact for patients referred by our partner physicians. I educate patients on the benefits of our remote chronic care management program, clearly explaining how the service supports their long-term health. Through high-volume outbound calls and personalized outreach, I build rapport, address concerns, and guide patients through the virtual enrollment process.Key responsibilities include:Communicating program details, expected outcomes, and patient responsibilitiesFacilitating virtual enrollments and scheduling follow-up care appointmentsAdapting scripts to connect authentically while maintaining quality standardsMeeting productivity targets while ensuring a compassionate patient experienceUsing CRM tools to track and manage patient interactions securely and efficientlyThis role has deepened my passion for preventative healthcare and allowed me to help patients feel supported and empowered in managing their chronic conditions from home.
Education
Bellaire High School
High School diploma
2007 — 2011
University of Houston
Bachelor's degree
2014 — 2020
Houston Community College
Associates in Science
2011 — 2014
University of Houston
Bachelor of Science - BS
2014 — 2020
University of Houston
Bachelor of Applied Science (BASc)
2014 — 2020
University of Houston
Bachelor of Science - BS
2015 — 2020
Skills
- Microsoft Office
- Customer Service
- Management
- Microsoft Excel
- Microsoft Word
- Leadership
- Powerpoint
- Research
- Public Speaking
- Project Management
- Windows
- English
- Training
- Team Building
- Time Management
- Team Leadership
- Troubleshooting
- Youtube
- Photoshop
- Sales
- Fundraising
- Social Media
- Teamwork
- Event Planning
- Strategic Planning
- Teaching
- Social Networking
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.