Youssef Francis
Business Intelligence Developer @Service Canada
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WORK HISTORY
Business Intelligence Developer @Service Canada
Developed automated scheduling tools using Microsoft Power BI to streamline the schedule creation process for managers and team leaders• Designed and maintained interactive dashboards to support workforce planning and decision-making• Analyzed employee performance data to identify trends, inefficiencies, and opportunities for improvement• Provided data-driven insights and recommendations to enhance team productivity and operational efficiency• Transformed raw data into actionable reports to support management strategies
EDUCATION
Concordia University
Bachelor's degree, Computer Software Engineering
Collège Charlemagne
High School Diploma
CEGEP - John Abbott College
Sciences
Concordia University
Bachelor of Software Engineering
ABOUT YOUSSEF FRANCIS
Software Engineer
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