Jessica Toledo

Breaking Barriers & Building Bridges | Latina HR Strategist Empowering Ethical Leadership | Fractional HR & DiSC Expert | Proud First-Gen Cubana Redefining What’s Possible

Role
HR Director & Dei Innovator at SOKOL GxP Services
Location
Bethlehem, PA, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

Experience

  1. HR Director & Dei Innovator

    SOKOL GxP Services

    Feb 2024 — Present · Skillman, NJ, US

    At my second start-up, this time in the biopharma industry, I served as an SME consultant and built the HR infrastructure from the ground up—designing compliant systems that supported rapid scale while aligning with regulatory standards, strengthening culture, and elevating the employee experience.Key Expertise: • Recruitment & Onboarding – Reduced turnover from 60% to 10% through structured hiring, onboarding, and retention programs. • Compliance & Regulatory – Developed policies, audits, and risk-mitigation strategies aligned with biopharma standards. • Employee Benefits & Compensation – Negotiated competitive, compliant benefit structures balancing cost and employee needs. • Workplace Inclusion & Belonging – Built frameworks advancing equity, representation, and psychological safety. • Employee Resource Groups (ERGs) – Launched and supported employee-led networks to strengthen engagement. • Culture Development – Designed initiatives that fostered collaboration, retention, and regulatory readiness. • Handbook Creation & Design – Authored compliant handbooks integrating company values with regulatory guidance. • HR Budget & Finances – Oversaw HR spend to maximize ROI and support scale-up growth. • Payroll & Benefits – Implemented and optimized systems for accuracy, transparency, and compliance.Additionally, I leverage LinkedIn Sales Navigator and prospecting platforms with a proven record of exceeding quotas while scaling both talent pipelines and organizational impact.

Education

  • Ashford University

    Associate of Arts (A.A.), Early Childhood Education and Teaching

    2010 — 2011

  • New York University

    Human Resources Certification Prep

    2019 — 2019

  • Claremont Lincoln University

    Master of Arts - MA, Human Resources Management

    2021

  • LaGuardia Community College

    36 College Credits, Liberal Arts

    2004 — 2006

  • Grand Canyon University

    Bachelor of Arts (B.A.) (#2), Business Administration and Management, General

    2015 — 2018

  • National University

    Doctorate, Business Administration with an Emphasis in Industrial Organizational Psychology

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Jessica Toledo — HR Director & Dei Innovator at SOKOL GxP Services in Bethlehem, PA, US | Unifers