Josephine Felipe Jacob
National Account Manager @Phenom
Signup · Get unlimited contacts
WORK HISTORY
National Account Manager @Phenom
New York, NY, US
Strategic Account Leadership: Manage a diverse portfolio of high-value enterprise accounts across healthcare and financial services verticals.• Renewal & Expansion Strategy: Consistently drive renewals with multi-year agreements (3-year standard), negotiating strategic account growth through new integrations, product bundling, and platform optimization —while mitigating churn risk and securing cross-sell/upsell opportunities.• Executive Stakeholder Engagement: Develop and maintain multi-layered relationships with C-suite and VP-level stakeholders (CHROs, TA Directors, CFOs), aligning enterprise workflows to long-term talent strategies and demonstrating platform ROI through KPIs tied to pipeline health, account health and quota attainment.• Cross-Functional Leadership: Orchestrate internal and external teams—including Solutions Consultants, Engineering Leads, Product Owners, and Implementation Partners— to resolve escalations.• Client ROI & Platform Adoption: Drive platform adoption and market differentiation through executive business reviews, custom ROI frameworks, value selling and on-site workshops — increasing user adoption and pipeline visibility.• Program & Event Leadership: Design and execute high-impact client events (e.g, Healthcare Leadership Symposium, EBRs, etc.), resulting in increased client satisfaction and expanded stakeholder buy-in.• Contract & Negotiation Expertise: Serve as renewed commercial lead across complex renewals involving indexed pricing, phased rollouts, and integration discounts; skilled at developing creative commercial structures such as flat-year pricing, free pilot offers, and bundled product deals.• Client Advocacy & Insight: Advocate for clients internally, collaborating with Product & Engineering to prioritize feature development, reduce business risk, and coordinate enablement materials aligned to future customer growth, rebrands, and M&A events.
EDUCATION
Poughkeepsie High School
Bachelor of Business Administration (B.B.A.), Businees Marketing Global Trade
Fordham University
2004 B.A; B.E, Business Science; Communications and International Business; International Business Program
ABOUT JOSEPHINE FELIPE JACOB
High-impact sales leader with a record of exceeding quotas, growing enterprise accounts, and delivering measurable business outcomes through value-based selling.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.