Amaris Mohammad
Member Service Representative @Aseq Studentcare
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WORK HISTORY
Member Service Representative @Aseq Studentcare
University of Waterloo, CA
Deliver personalized support to students by resolving inquiries on health, dental, and wellness plans through in-person, phone, and email interactions, ensuring a positive and supportive experience.• Process and manage student requests with accuracy, empathy, and efficiency, contributing to higher student satisfaction and trust.• Apply active listening and problem-solving skills to address diverse concerns, ensuring clear resolutions and improved service outcomes.• Maintain accurate documentation of interactions and solutions, enhancing service quality and operational consistency.• Foster a welcoming on-campus environment that prioritizes accessibility, wellness, and student-centered care.• Simplify and communicate complex insurance and benefit information in a way that is clear, inclusive, and easy for all students to understand.• Collaborate with colleagues to strengthen service delivery, promote wellness resources, and support Studentcare’s mission of making student wellness simple and accessible.
EDUCATION
Sri Vidya Vikas Public School
10th
North East Frontier Technical University (NEFTU)
Bachelor of Business Administration - BBA
Darussalam Arabic College
DIPLOMA OF SLAMIC STUDIES
Conestoga College
Post Graduate Certificate Program
Conestoga College
Post Graduation Certificate Program
Alia Arabic University
Bachelor's degree
ABOUT AMARIS MOHAMMAD
As a Banquet Server at Bingemans, I focus on delivering exceptional guest service…
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