Ryan Young
Founder CEO @Acliviti
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WORK HISTORY
Founder CEO @Acliviti
ACLIVITI partners with clients to design market-leading customer experiences that deliver market-leading business outcomes. We offer executive-level advisory services combined with best-in-class cloud solutions that deliver results. We know that customer experience is not only important for our client’s end users, but for all the team members that work hard every day to deliver an excellent experience. This can include Executives, CX Operations and teams, as well as their IT Departments. At ACLIVITI, we believe that now, more than ever, efficiency is essential, but not at the expense of smart, secure solutions. We help our clients through a variety of services and disciplines- Customer Experience Transformation - Vendor Capability Assessment & Selection - IT Strategy & Advisory - CX/CCaaS Implementation & Process Improvement - Business Outcome Modeling - CX Center of Excellence Design & Implementation - Building Alignment
EDUCATION
Miami University
Bachelor, Business
ABOUT RYAN YOUNG
CEO and Founder of ACLIVITI Ryan Young is a proven entrepreneur and transformative executive. Using his expansive experience in consulting and as a sales leader, he founded ACLIVITI in 2014 with a vision of the transformative potential of cloud technology, and the understanding that leaders of large enterprises would need help to manage the change. That vision has provided ACLIVITI the opportunity to work with some of the largest Fortune 500 brands in the world to design and execute cloud-based, award-winning Customer Experience Transformation. ACLIVITI has also been recognized by Inc Magazine as an Inc Fastest Growing Company in America (2019, 2020, 2021, 2023). With over 20 years of experience in the industry and a seasoned team of experts, Ryan and ACLIVITI guide clients with contact centers of up to seats, help clients assess the current state of their contact center process and technology, design a strategy, evaluate and select service vendors, and execute a bold, integrated, omnichannel experience. To date, ACLIVITI has led business unit executives to negotiate and purchase $1B of IT spend and has implemented systems totaling $100M of new SaaS, Infrastructure, and Managed Services. A graduate of Miami University, Ryan has held executive positions at AT & T, EMC, Integrated Data Storage and AVANT Communications. He loves spending time outside, extreme sports, and personal development. Ryan has three beautiful children and a loving wife, Jessica.
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