Michael Young
Cybersecurity Graduate | CompTIA Security+
- Role
- IT Service Desk Analyst at SAIC
- Location
- Portsmouth, VA, US
- LinkedIn followers
- 500 followers
About Michael Young
Cyber and Information Security Technology graduate with a solid foundation in cybersecurity principles, network security, and risk management. Proficient in analyzing vulnerabilities, implementing security measures, and conducting security assessments. Strong hands-on experience with security tools and technologies, complemented by a passion for staying ahead of emerging threats. Demonstrated ability to collaborate effectively in team environments and communicate complex technical concepts clearly. Eager to apply academic knowledge and practical skills to help organizations enhance their security posture and safeguard critical information assets.
Experience
IT Service Desk Analyst
Apr 2025 — Present · Norfolk, VA, US
Operates as the initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applicationsAssists end-users/customers in resolving their IT issues accurately and promptlyTroubleshoot network connectivity issues, working with remote employees on a corporate network
Education
Paul D Camp Community College
OSHA Certification, Forklift, Clamp, and Reach Truck
2015
ECPI University
Bachelor of Science - BS, Cyber and Information Security Technology
Norfolk State University
Bachelor's Degree, Business Administration and Management, General
2010 — 2014
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