Brandon Young
Operations & People Leader | Driving Performance, Process Improvement, and Team Development | Committed to Strategic Execution & Growth
- Role
- Operations Manager Ii at Amazon
- Location
- Xenia, OH, US
- LinkedIn followers
- 500 followers
About Brandon Young
Driven by a passion for leadership, performance excellence, and people development, I…
Experience
Operations Manager Ii
Nov 2023 — Present · Wilmington, OH, US
Led high-volume operations and large teams across inbound and smalls departments, driving productivity, reducing safety incidents, and advancing internal talent through strategic workforce development programs.Key Contributions: Led the implementation of a comprehensive employee staffing system that enhanced workforce planning, tracked performance, and optimized productivity. Engineered a data-driven mechanism to track site utilization, increasing utilization to an impressive 95%. Designed and launched the Employee Development Program focused on professional growth and leadership readiness, successfully graduating 20 associates quarterly in 2024; resulted in 15 internal promotions, including 3 to Operations Manager I. Served on 62 hiring panels for external Operations Manager candidates, ensuring talent alignment with organizational goals. Managed inbound ground operations, overseeing a team of 35 (including 2 Process Assistants), processing an average of 120K packages daily during non-peak and 4.14M during peak season. Achieved a 25% reduction in reportable accidents within the inbound area through process standardization and proactive risk mitigation. Transitioned to managing “Smalls” operations, leading 75 team members (including 4 Process Assistants) with daily output of 230K packages; processed 8.98M packages during peak. Drove a 68% reduction in reportable accidents over a 12-month period by championing a culture of safety and continuous improvement.
Education
The University of Texas at Austin
Certificate
2022 — 2022
St. Philip's College
Associate's degree
2002 — 2004
University of Phoenix
Bachelor of Science (BS)
2012 — 2014
Howard University School of Business
Master of Business Administration - MBA
2023 — 2026
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