Young Kwon

About Young Kwon

Experienced Computer Technology Engineer & Engineering Manager with a demonstrated history of working in the computer software industry. Skilled in Software, IT Services, Digital Strategy, Leadership, Business Process Improvement, Integration, Technical Team & Project Management, and Requirements Analysis. Strong engineering professional, people skill and technical skills.

Experience

1. Principal Service Engineering Manager

   Microsoft

   Feb 2022 — Present · Redmond, WA, US

   Young serves as a Principal Service Engineering Manager at Microsoft, providing expertise in the Service Engineering, Software Enginering, Technical Team Management, Problem Management, Client Supportability, Azure DevOps, Git/VS/VSCode, Business Analytics & Intelligence Service and Strategy. Young is a proven subject matter expert on AI/Copilot Enterprise Applications, Coding, Scripting, Client/Server architecture, Automation, Business Intelligence, Storage Architecture, Cross Platform Client Services (Windows, Mac, iOS, Android, Linux), COIT/BYOD, Virtualization and Cloud Strategy. For the past 20 years, he has worked as a Network Engineer, Software Developer, System Engineer, Technical Group Manager, IT Program Manager, IT Service Engineer and Engineering Vendor Management. Young is currently working with Microsoft, managing Enterprise Client Service Engineering Operations, Problem Management, Azure DevOps, Data Management Solutions, Azure Service/Resource provisioning, AI Solution and Cloud Strategy.

Education

• University of Utah

  Architecture

Skills

• IT Strategy
• Microsoft Products
• Project Management
• Vendor Management
• Software Project Management
• Business Process Improvement
• Integration
• Program Management
• Requirements Analysis
• Cloud Computing
• Sharepoint
• Business Analysis
• Process Improvement
• Sdlc
• Software Development
• Microsoft Technologies
• Enterprise Software
• Leadership