Dipti M

About Dipti M

I lead and deliver end-to-end training programs that improve performance, strengthen leadership capability, and drive measurable business outcomes.With 20+ years of experience across Sales, Operations, and Learning & Development, I bring a strong combination of business understanding and learning expertise—allowing me to design and execute programs that are not just engaging, but effective.Over the years, I have:Delivered 200+ learning interventions globally across BFSI, IT, telecom, manufacturing, and education sectorsManaged training programs from needs analysis to execution and impact measurementLed and collaborated with trainers, SMEs, HR leaders, and business stakeholdersDriven learning effectiveness through structured frameworks, feedback, and performance metricsMy core strengths include:Training Program Management (End-to-End Delivery)Stakeholder & Client ManagementTrainer Team LeadershipTraining Needs Analysis (TNA)Learning Effectiveness & Performance TrackingLeadership & Behavioral DevelopmentI have worked with organizations such as Union Bank, Lloyds Banking Group, Accenture, Capgemini, CEAT, Tata, Apollo Hospitals, and Emeritus, among others.

Experience

1. Executive Small Group Coach Leadership Coach

   upGrad

   Jun 2021 — Present · Mumbai, IN

   Leadership CoachingPerformance ManagementDriving ResultsLeadership CommunicationPeople Management

Education

• ITM University, Raipur

  Master of Business Administration, Human Resources Management/Personnel Administration, General

• Asian College of Teachers- Corporate

  Associate's Degree, Teaching English as a Second or Foreign Language/ESL Language Instructor

• ITM Group of Institutions

  Master's degree, masters of business administration

• Asian College of Teachers- Corporate

  PG Diploma TESOL/TEFL, Business Communication, English, TTT