Yosola Wilson
Technology Operations Analyst @Wells Fargo
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WORK HISTORY
Technology Operations Analyst @Wells Fargo
US
As a Technology Operations Analyst, I manage and optimize the BYOD (Bring Your Own Device) mobile technology infrastructure, ensuring seamless mobile application operations, connectivity, and security compliance. I provide end-user support for Mobile Device Management (MDM) platforms, including Microsoft Intune, while also assisting with password management, authentication, and security protocols.
EDUCATION
Google IT Support Professional Certificate
Certificate, Information Technology
Per Scholas
CompTIA , IT Support
ABOUT YOSOLA WILSON
My name is Yosola, and I have spent the last decade working in the medical field, where I have learned the importance of empathy, teamwork, and problem-solving. I am excited to be making the transition into the tech industry and am eager to bring my skills and experiences to this new field.Throughout my career, one of my proudest moments has been serving as an outreach advocate for my community, where I have addressed and assisted with support services. I have developed excellent communication skills and a strong sense of empathy, which I believe will be invaluable in the tech industry, where effective communication and understanding user needs are essential.I am passionate about using technology in IT Support,Software Installation, Networking Systems, Configure/Install OS, Hardware Set-up, Windows Server Administration, Group Policy, Active Directory to make a positive impact in people\'s lives, and I believe that my skills, experiences, and dedication make me an ideal candidate for this industry. I am confident in the expertise that my boot camp Per Scholar Charlotte provided me because the hard work I put forth always leads to successful results. By combining my humanitarian knowledge from the medical field and Volunteer with my newfound computer science skills I know I bring a unique perspective to any team I am a part of. I am dedicated to creating innovative solutions that will thoroughly improve my community.
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