Samiran Banerjee
Business Analyst @ Tata Technologies | ITIL® v4 Foundation
- Role
- Senior Functional Consultant at Tata Technologies
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Samiran Banerjee
As a Business Analyst at Tata Technologies, I provide functional support for CRM and DMS platforms tailored to the Tata Motors channel partner ecosystem. My work focuses on optimizing processes across Sales, Service, and Spares business areas. I also deliver comprehensive user training, manage incidents and service requests through ServiceNow, and contribute to analytics and business reporting using tools such as OBIEE, OLAP, and Insights. With a Bachelor of Technology in Electrical Engineering from Maulana Abul Kalam Azad University of Technology, I bring a structured approach to problem-solving and system optimization. My competencies include CRM, DMS, business process development, and ITIL-based practices. I am motivated to support efficient business operations and system stability while collaborating with cross-functional teams to deliver impactful results.
Experience
Senior Functional Consultant
May 2023 — Present · Kolkata, IN
Working in Siebel 8.1 as a Business Analyst
Education
Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
Bachelor of Technology - BTech, Electrical Engineering
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.