York Dyckerhoff
Senior Manager Senior Team Lead - Digital Transformation & Customer Experience @RB Leipzig
Berlin, DE
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WORK HISTORY
Jan 2023 — Present
Senior Manager Senior Team Lead - Digital Transformation & Customer Experience @RB Leipzig
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Definition and implementation of digital & CX transformation strategy enhancing fan engagement, commercial growth & process improvement, e.g- digitalization of products and customer journeys (fan app, engagement tools)- restructuring of product lines (customer & margin growth)- process improvements (digital asset management, mobile payment, CDP)
ABOUT YORK DYCKERHOFF
Sr. Team Lead - Digital Transformation & CX bei RB Leipzig
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