Yonathan M.
Customer Success Manager @Invicti
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WORK HISTORY
Customer Success Manager @Invicti
Austin, TX, US
Spearheaded a robust Customer Success program driving 200% business growth and maintaining a stellar 98% retention rate.• Led comprehensive on-boarding and training for Acunetix and Invicti platform users to ensure smooth adoption and high engagement.• Proactively managed client relationships by identifying challenges and aligning solutions with client priorities.• Led QBRs with executive stakeholders, leveraging product usage analytics to recommend feature adoption and reduce churn risk.
EDUCATION
Grand Valley State University
Bachelor’s Degree
SKILLS
ABOUT YONATHAN M.
With a solid foundation in philosophy from Grand Valley State University, my journey led…
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