Yolonda Davis

About Yolonda Davis

Multi-faceted, resourceful, and reliable management professional with comprehensive experience as real estate broker and property manager for property purchase and sale, REOs, BPOs, BOVs residential, and commercial transactions. Goal-driven, proactive and self-motivated with demonstrated success as a Business Owner/Realtor with expertise in mixed use appraisal reviews, lease administration, easement processing, releasing liens, recording of documents, and vendor services. Decisive and forward-thinking team leader with demonstrated success in supervision, training, and performance management of staff in a cohesive and productive environment. Collaborative and versatile with excellent communications and interpersonal abilities to build rapport with clients, staff, vendors, and other key stakeholders to problem solve, while ensuring positive customer relations and excellent service.

Experience

1. Information Technology System Analyst

   Cuyahoga County

   Nov 2021 — Present · Cleveland, OH, US

   As a key member of the Information and Administrative Services (IAS) team, I support the real estate tax system through data analysis, automation, and digital modernization initiatives.Responsibilities & Achievements:Developed and executed SQL queries to generate direct reports for internal stakeholders.Assisted in the migration of the real estate tax system from Oracle to SQL, improving performance.Supported DTSX processes for generating and distributing property tax bills.Created Power Automate workflows to manually update system data.Contributed to the implementation of an online payment portal, enabling taxpayer e-payments and e-bill notifications.Helped deploy a chatbot on the Treasurer’s website, including test case development to ensure accurate responses.Designed Power BI dashboards to visualize key tax data and performance metrics.Participated in the review and modernization of the tax lien tracking system, advising on IT requirements for reporting, and data storage.Provided technical input on transitioning to a cloud-based real estate tax system with API integration and Azure authentication.Reviewed and tested enhancements to the county website to improve functionality and user experience.

Education

• ACADEMY OF COURT REPORTING

  Associates of Applied Business, Paralegal Studies

  1996 — 1998

• Colorado Technical University

  Bachelors of Science, Business Administration; Property Management

  2009 — 2010

• Cuyahoga Community College

  Associates of Applied Business, Microcomputer Specialist 2002

  2004

Skills

• Finance
• Referrals
• Tenant
• Leases
• Team Building
• Management
• Sellers
• Single Family Homes
• Townhomes
• Corporate Real Estate
• Listings
• Leadership
• Real Estate
• Asset Management
• Foreclosures
• Relocation
• Real Estate Economics
• Construction
• Luxury
• Real Estate Transactions
• Reo
• Buyer Representation
• Commercial Real Estate
• Real Estate Development
• Buyers
• Short Sales
• Property Management
• Property
• Fha
• Rentals
• Residential Homes
• Condos
• New Home Sales
• Real Property
• Mortgage Lending
• Hud
• Marketing
• First Time Home Buyers
• Selling
• Loans