Yolette Szatkowski
Sr. Director of Technical Operations at Comcast
- Role
- Sr Director of Technical Operations - Comcast Business, Xfinity Home & Enterprise Solutions at Comcast
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Yolette Szatkowski
As a strategic and results-driven operations leader with over 29 years of experience, I specialize in driving performance across Field Operations, Technical Operations, and Workforce Management. My career has been built on leading transformational initiatives, optimizing processes, and delivering measurable improvements in customer experience and operational efficiency.Currently serving as Director of Technical Operations at Comcast HQ, I lead national initiatives supporting Comcast Business products, including Network Expansion/RBB and product deployment. I’ve successfully guided teams through complex change management programs, integrated advanced technologies, and improved commercial completion rates across regions.My expertise spans contract negotiation, MDU/Bulk and B2B sales, budget forecasting, and cross-functional collaboration. I’ve led the migration of thousands of properties and agreements into national systems and have been recognized for fostering a culture of accountability, innovation, and continuous improvement.I’m passionate about building high-performing teams, driving operational excellence, and delivering strategic value across the organization. Let’s connect if you’re interested in collaboration, leadership insights, or operational strategy.
Experience
Sr Director of Technical Operations - Comcast Business, Xfinity Home & Enterprise Solutions
Dec 2025 — Present · Philadelphia, PA, US
In this expanded role, I lead strategy and field services for Comcast Business, Xfinity Home, and Enterprise Solution products, driving innovation and operational excellence across these critical portfolios.
Education
DeVry University
Bachelor of Science - BS, Project Management
Skills
- Project Management
- Routers
- Sip
- Voip
- Data Center
- Dsl
- Sales
- Wireless
- Contract Negotiation
- Vod
- Cable Television
- Internet Services
- Human Resources
- Cabling
- Cables
- Telephony
- Budgets
- Integration
- Wireless Networking
- B2b
- Rf
- Wifi
- New Business Development
- Mpls
- Telecommunications
- Iptv
- Strategic Partnerships
- Team Management
- Optical Fiber
- Management
- Computer Network Operations
- Broadband
- Marketing Strategy
- Cisco Technologies
- Ethernet
- T1
- Call Centers
- Business Development
- Ip
- Fiber Optics
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