Yolanda Wider
Target Account Coordinator | Customer Success | Product Management | Account Manager/Problem Solving, Technical Product Support
- Role
- Target Account Coordinator at Siemens
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Yolanda Wider
Strategic product management professional: Over 20 years’ experience in championing the…
Experience
Target Account Coordinator
Jul 2024 — Present · Peachtree Corners, GA, US
As a Target Account Coordinator, provide semi-complex customer service and operational support to clients in industrial, construction, mechanical, and electrical sectors. Serve as a key liaison between customers and internal departments, ensuring accurate resolution of product inquiries, change orders, and technical support requests. Leverage CRM and SAP systems to manage case load efficiently while adhering to service level agreements (SLAs). Apply analytical and problem-solving skills to enhance the customer experience and optimize internal workflows.
Education
Coker College
Bachelor's degree
Midlands Technical College
Associate's degree
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