Yolanda Gaspar
Staff Assistant @State of Illinois
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WORK HISTORY
Staff Assistant @State of Illinois
Chicago, IL, US
Agency: Department of Labor- Function as Staff Assistant to Division Manager by carrying out divisional objectives and serve as liaison to other sections and agencies as a key Labor contact regarding polices and procedures- Serve as Supervisor to three clerical staff. Assign wage claim intake work assignments, provide guidance and training, conduct performance evaluations, establish annual goals, and counsel staff regarding work performance- Prepare various reports, including the Fair Labor Standards Monthly Statistical Report- Wage claims and complaint intake Supervisor for clerical staff who analyze and review complaints for completeness and accuracy. Includes contacting claimants for clarity and/or additional information to assist them in completing the initial claim filing process before files are assigned to Wage Claim Specialists- Provide Spanish translation services, as needed, for Fair Labor Standards and other Department of Labor Divisions for individuals who cannot speak or read English.
EDUCATION
Whitney Young Magnet H.S.
High School Diploma
University of Illinois Urbana-Champaign
B.S.
SKILLS
ABOUT YOLANDA GASPAR
Results oriented Marketing professional with an accomplished background in Multicultural…
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