Yolanda Hayden

About Yolanda Hayden

Experienced Credit And Collections professional with experience in the food & beverage industry, international credit and letter of credit review. Skilled in Risk review and Credit Analysis. Strong finance professional with a MA in Finance from Webster University, St. Louis, MO,

Experience

1. Sr Credit & Collections Specialist

   Entrust

   Mar 2018 — Present · Minneapolis, MN, US

   Responsibilities:• Solicits payment on overdue accounts to ensure achievement of Entrust Datacard Corporation’s DSO/CEI targets• Investigate the credit worthiness of new customers• Establish a line of credit or terms for the customer(s)• Maximize revenue by the timely release of credit orders• Review, approve and manage Letters of Credit for your assigned channel• Run and analyze aging reports on assigned accounts• Perform account reconciliation and research to conduct accurate customer communication and collection• Manage account credit limits and payment terms to minimize financial risk to Entrust Datacard• Monitor credit compliance by keeping abreast of credit practices, commercial laws and general accounting practices• Partner with the country or channel managers when orders go on hold for non-payment or other credit issues and maintain an open line of communication with the sales channel so they can help resolve the issues in a timely manner, if necessary• Partner with Sales to inform them of credit holds that may be impacting customers’ outstanding orders

Education

• Webster University

  Master of Arts (MA)

• Lincoln University (MO)

  Bachelor of Science (BS)