Yolanda Gorman

Program/Project Manager and Lean Coach/Continuous Improvement Manager building Lean operational infrastructure and continuous improvement cultures 🟦

Role: Program Manager Principal at American Electric Power
Location: Madison, WI, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Yolanda Gorman

Over the past 15+ years, I have acquired extensive experience in leveraging deep…

Experience

Program Manager Principal
American Electric Power
Sep 2022 — Present

Skills

Forecasting
Human Resources
Call Center
Spanish
Call Centers
Recruiting
Business Process Improvement
Negotiation
Operations Management
Coaching
Employee Management
Banking
Training
Microsoft Office
Time Management
Sales
Team Building
Microsoft Excel
Process Improvement
Customer Service
Project Management
Employee Relations
Crm
Customer Satisfaction
Credit
Analysis
Outlook
Vendor Management
Management
Quality Management
Quality Assurance
Performance Management
Budgets
Change Management

Contact information

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Work email
•••••@aep.com
Personal email
•••••@•••••.com
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Current company

American Electric Power

Utilities · 13K employees · Columbus, Ohio, United States

Our team at American Electric Power is committed to improving our customers' lives with reliable, affordable power. We are investing $78 billion from 2025 through 2029 to enhance service for customers and support the growing energy needs of our communities. Our more than 17,000 employees operate and maintain the nation's largest electric transmission system with 40,000 line miles, along with more than 225,000 miles of distribution lines to deliver energy to 5.6 million customers in 11 states. AEP also is one of the nation's largest electricity producers with approximately 29,000 megawatts of diverse generating capacity. We are focused on safety and operational excellence, creating value for our stakeholders and bringing opportunity to our service territory through economic development and community engagement. Our family of companies includes AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, east Texas and the Texas Panhandle). AEP also owns AEP Energy, which provides innovative competitive energy solutions nationwide. AEP is headquartered in Columbus, Ohio. For more information, visit aep.com.

aep.com

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About Yolanda Gorman

Experience

Program Manager Principal

Skills

Find verified contacts for anyone on LinkedIn