Yohanness Jean-Francois
Shift Supervisor @CVS Health
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WORK HISTORY
Shift Supervisor @CVS Health
Leading and guiding team members during assigned shifts • Ensuring excellent customer service and resolving issues efficiently • Managing front-store operations, including cash handling, inventory tasks, and merchandising • Maintaining store standards for cleanliness, safety, and workflow • Supporting pharmacy operations and assisting customers with product needs • Training new team members and helping create a productive, team-focused environment
ABOUT YOHANNESS JEAN-FRANCOIS
I’m drawn to private wealth management because it sits at the intersection of finance and relationships. I’m curious about how people make decisions with their money, what security means at different stages of life, and how thoughtful planning can turn uncertainty into clarity.At Northwestern, I’ve worked on the Rebuild Ryan Field initiative, where community engagement required listening closely, explaining complex ideas clearly, and building trust over time. That experience taught me that effective communication isn’t about persuasion—it’s about understanding priorities and meeting people where they are.Professionally, I’ve supported sales and client outreach during my internship with Presbyterian Homes, gaining exposure to relationship-based business and the importance of consistency and follow-through. In my role as a part-time Shift Supervisor at CVS, I’ve taken on responsibility for daily operations, customer problem-solving, and team coordination. Managing competing priorities while staying calm and reliable has strengthened my ability to handle responsibility in client-facing environments.I regularly work with Excel, Google Sheets, and Docs to organize information, track details, and improve communication. Through involvement in an investment club, I’ve spent time analyzing financial markets and discussing investment ideas, developing an appreciation for disciplined decision-making and long-term thinking.I’m motivated by work that compounds—strong relationships, sound financial judgment, and continuous learning—and I’m especially interested in roles where trust, discretion, and thoughtful guidance matter.
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