Yogeshkumar S
Business Administration Graduate | Process Associate at HCLTech (Bank of Ireland support project) | Skilled in Sales, Operations & Admin Support | Proactive Communicator | Passionate About Growth & Innovation
- Role
- Process Associate at HCLTech
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Yogeshkumar S
Currently working as a Process Associate at HCLTech, supporting the Bank of Ireland project. Responsible for handling inbound customer calls, resolving banking-related queries, and maintaining data privacy. Actively aligned with compliance guidelines, call flows, and SOPs to ensure efficient service delivery. As a Bachelor of Business Administration (BBA) in Business Administration and Management Graduate at KPR College of Arts Science and Research with a focus on developing communication and process management skills. Proficient in corporate communications, interpersonal communication, and banking processes, with a commitment to delivering quality and fostering collaborative teamwork.
Experience
Process Associate
Sep 2025 — Present · Chennai, IN
In my role, I effectively managed inbound customer calls to address banking service inquiries and account-related issues. I adhered to Bank of Ireland standards, ensuring compliance and maintaining data privacy. My focus on delivering a positive customer experience was complemented by my ability to document interactions accurately and escalate complex issues when necessary.
Education
ANANYA VIDYALAYA MATRIC HIGHER SECONDARY SCHOOL POLLACHI
SSLC
2019 — 2020
KPR COLLEGE OF ARTS SCIENCE AND RESEARCH
Bachelor of Business Administration - BBA, Business Administration and Management, General
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