Yogesh Jankar

ISB - Certified Product Manager® | Business Statistics & Data Visualization | Business Analytics | Prompt Engineer | SEO | Blogger | UI/UX Designing |

Role
Center Manager at upGrad
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Yogesh Jankar

PROFESSIONAL SUMMARY: Global Customer Success & Enablement leader with 16+ years…

Experience

  1. Center Manager

    upGrad

    Jun 2024 — Present · IN

    Manage P&L ownership for the Counseling and Learning centers, delivering Pathway & Direct Study Abroad, Online MBA, and Bootcamp programs.Spearheading end-to-end program and account management across Bootcamps, MBAs, and Study Abroad verticals.Partnered with product, tech, and ops teams to optimize customer onboarding, reducing TAT by 22%.Designed performance dashboards to track leads and upsell opportunities, increasing conversion by 18%. Developed and implemented SOPs for scalable, repeatable customer engagement.

Education

  • Jain (Deemed-to-be University)

    Bachelor of Business Administration - BBA, Data Science

  • Maharshi Valmiki National University

    Graduation - B.Sc.

    2007 — 2010

  • The Institute of Chartered Accountants of India

    Business Basics

    2014 — 2015

  • Godrej udayachal High School

    SSC, Schooling

    2002 — 2003

  • K. j. Somaiya college of Science and Commerce

    HSC

    2003 — 2006

  • Indian School of Business

    Product management

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Yogesh Jankar — Center Manager at upGrad in Mumbai, MH, IN | Unifers