Yogesh Vanam
System Engineer
- Role
- Senior System Engineer at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Yogesh Vanam
1.6 years of Experience with demonstrated Skilled in Monitoring tools like Dynatrace…
Experience
Senior System Engineer
Dec 2021 — Present · Hyderabad, IN
Providing L2 support for Dynatrace monitoring issues. Established the integration of ServiceNow with Dynatrace.Maintain the internal monitoring system and provide support and guidance for the monitoring team.Managing the real-time monitoring tool ServiceNowProviding a timely solution for Incident, Problem, and Change tickets. Providing on-call and 24/7 support to the client Handle escalated and high-priority incidents from the first-level support team.Reporting – Daily, weekly, and monthly incident report Support meetings with product vendors to resolve issues and problems related to products
Education
Osmania University
Matrusri College of Graduate Studies
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