Yogesh Neb
Deputy Vice President | SBI Cards | Customer Services | Contact Centre Operations | Vendor Management | Strategy | Budget & Manpower Planning | Performance Reporting & Analytics | WFM
- Role
- Deputy Vice President at SBI Card
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Yogesh Neb
COPC Certified 20+ Years of experience in BFSI industry with a demonstrated history of working in 2nd largest credit card player (SBI Cards) in India. Spearheading 2 Large scale Contact Centres. Skilled in Operations Management, Vendor Management, Contact Centre, Customer Services, WFM, Strategy Planning, Budgeting, Reporting, Management Information Systems (MIS) & Analytics. Strong research professional with a Master of Business Administration (MBA) focused in Marketing & Finance from IMT Ghaziabad.
Experience
Deputy Vice President
Apr 2025 — Present
Education
C L Bhalla Dayanand Model School
Schooling
IMT Ghaziabad
Master of Business Administration (MBA), Marketing & Finance
2009 — 2013
Skills
- Mis
- Credit Cards
- Customer Retention
- Data Management
- Operations Management
- Competitive Analysis
- Cross Selling
- Performance Management
- Management Information Systems (Mis)
- Team Leadership
- Analytics
- Business Strategy
- Vendor Management
- Banking
- Team Management
- Business Analysis
- Management
- Quality Assurance
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