Yogesh Kumar Mishra
Solution Manager at ICICI Bank
- Role
- Solution Manager (Merchant Ecosystem) at ICICI Bank
- Location
- Bilaspur, CG, IN
- LinkedIn followers
- 500 followers
About Yogesh Kumar Mishra
Top-ranked Manager recognised for contributions to record-setting sales figures…
Experience
Solution Manager (Merchant Ecosystem)
Oct 2022 — Present · Bilaspur, IN
Experienced in developing and managing the merchant ecosystem within the banking. Proficient in onboarding, profiling, and segmenting merchants across industries to drive strategic business outcomes. Skilled in leveraging data analytics and customer insights to enhance merchant acquisition, engagement, and lifecycle management. Adept at cross-functional collaboration to deliver tailored banking and payment solutions that meet diverse merchant needs.Key Responsibilities & Skills:Built and maintained comprehensive merchant profiles, including sector classification, transaction behavior, credit worthiness, and risk assessment.Managed end-to-end merchant onboarding processes, ensuring regulatory compliance (KYC/AML) and smooth integration with banking/payment systems.Defined segmentation strategies based on transaction volume, payment methods, industry verticals, and business potential.Collaborated with product, risk, and compliance teams to develop merchant-centric offerings (POS, QR, digital lending, etc.).Analyzed merchant performance metrics to identify opportunities for cross-sell, upsell, and relationship deepening.Drove merchant retention through targeted engagement programs and value-added services.Supported digital transformation initiatives, including self-service portals, real-time onboarding, and API integrations.
Education
Guru Ghasidas University
Bachelor of Arts (B.A.)
2007 — 2009
Eiilm University, Sikkim
MBA
2010 — 2012
Govt.Boys Higher Secondary School, Belgahana, Bilaspur
Higher Seconday Certificate
2005 — 2006
Skills
- Gsm
- 3g
- Sales Management
- Channel Sales
- Business Development
- Distribution Management
- Telecommunications
- Sales
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