Yogesh Kumar
Dealer Success Manager | CarDekho
- Role
- Dealer Success Manager at CarDekho Group
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Yogesh Kumar
I am a results-driven sales and business development leader with over 10 years of…
Experience
Dealer Success Manager
Dec 2024 — Present · New Delhi, IN
Dealer Success Manager | CarDekho (GirnarSoft Pvt. Ltd.)Accountable for new acquisitions of car and bike dealerships across the assigned region.Managed end-to-end business relationships with car/bike dealers and OEM partners to drive revenue and performance.Ensured consistent follow-up on leads shared with dealerships, including hot/lost leads, booking, and retail confirmations.Oversaw the test drive scheduling and follow-up process to enhance customer experience and conversion rates.Owned revenue collection from dealerships while maintaining strong relationships for long-term business growth.Handled dealer-related escalations and ensured timely resolution of issues.Conducted regular service parameter checks at dealerships to ensure quality and compliance with brand standards.Collected and analyzed dealer feedback to identify improvement areas and implemented action plans for service enhancement.Built and maintained strong, trust-based relationships with dealer principals and sales teams to maximize engagement and satisfaction.
Education
Karnatak University
Bachelor of Technology - BTech, Computer Engineering
2013 — 2015
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