Yogesh Kumar
Associate Director @ Cognizant | Service Delivery Management, Media Ops
- Role
- Associate Director at Cognizant
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Yogesh Kumar
With over 23 years of progressive and high-impact experience in Operations Management…
Experience
Associate Director
Jan 2022 — Present · Manila, PH
Education
Gyan Mandir Public Schhol
SSC, Science
Delhi College of Engineering
Bachelor of Engineering (BE), Civil Engineering
2002
Skills
- People Development
- Operations Management
- Team Management
- Process Management
- Process Improvement
- Manage Client Relationships
- Training
- Quality Control
- Service Delivery
- Outsourcing
- Mis
- Business Development
- Sla
- Bpo
- Process Excellence
- Team Leadership
- Management
- Transition Management
- Call Centers
- Six Sigma
- Crm
- Employee Engagement
- Leadership
- Vendor Management
- Program Management
- Performance Management
- Business Analysis
- Analysis
- People Management
- Business Process Improvement
- Contact Centers
- Management Information Systems (Mis)
- Offshoring
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