Yogesh G

Salesforce Business Analyst @Dechra

Leawood, KS, US

Led end-to-end Salesforce CRM modernization initiatives covering requirements gathering, functional design, system configuration, testing, UAT, deployment, and post-production support across multiple business teams.• Collaborated with business stakeholders to elicit, analyze, and document functional and non-functional requirements, translating business needs into detailed FRD and HLD documents aligned with Salesforce best practices.• Designed and enhanced Salesforce Lightning Experience by configuring Lightning Apps, page layouts, and user interfaces to improve usability, performance, user adoption.• Collaborated with Sales Operations to design and implement Territory Management models, including territory hierarchies, assignment rules, and automated account/opportunity ownership in Salesforce.• Configured Salesforce Sales Cloud capabilities including lead management, opportunity tracking, pipeline reporting, and sales performance dashboards to support data-driven decision-making.• Assisted in Salesforce CPQ configuration to support quoting, pricing rules, and approval workflows aligned with standardized sales and contracting processes.• Defined and implemented Salesforce security models including profiles, roles, permission sets, sharing rules, and object, field, and record-level security to meet organizational access requirements.• Led data mapping, cleansing, and migration activities using Salesforce Data Loader and Data Import Wizard, ensuring data accuracy, consistency, and integrity across environments.• Facilitated stakeholder workshops to gather requirements for territory optimization, translating business needs into Salesforce configurations and automation.• Worked closely with Agile teams, participating in sprint planning, backlog grooming, daily stand-ups, and retrospectives using Jira and Confluence to ensure timely delivery.• Coordinated User Acceptance Testing (UAT) by creating test scenarios, supporting defect triage, and facilitating

Monroe University

Master's degree, Marketing