Yogesh Chavan

Digital Payments - Service Delivery

Role: Assistant Vice President - Service Delivery at IDFC FIRST Bank
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Assistant Vice President - Service Delivery
IDFC FIRST Bank
Feb 2023 — Present

Education

University of Mumbai
Diploma, Electronics and Communications Engineering
2005 — 2007
University of Mumbai
Bachelor of Science (BSc), Information Technology
Madhyamik Vidhyalaya
SSC
1991 — 2004

Skills

Testing
Requirements Gathering
Business Development
Analysis
Pre-Sales
Vendor Management
E-Commerce
Mobile Payments
Sdlc
Product Management
Business Analysis
User Acceptance Testing
Requirements Analysis
Credit Cards
Integration
Payment Gateways
Payments
Software Project Management
Banking
Team Management

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@idfcfirst.bank.in
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

IDFC FIRST Bank

Banking · 53K employees · Founded 2015 · Mumbai, Maharashtra, India

**Never share your password, OTP, UPI Pin, CVV etc with anyone.** Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles: Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles. Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions. Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so. Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees. Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years. Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans. ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.

idfcfirst.bank.in

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Experience

Assistant Vice President - Service Delivery

Education

University of Mumbai

University of Mumbai

Madhyamik Vidhyalaya

Skills

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