Yogesh Aggarwal
Customer Success Manager | Fintech & SaaS | Client Retention | Process Optimization | 10+ Years in Customer-Facing Roles
- Role
- Customer Success Consultant at Reboot Software Pvt Ltd
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Yogesh Aggarwal
Customer Success | Fintech & SaaS | Client Retention | Process Optimization | Key…
Experience
Customer Success Consultant
May 2023 — Present · Gurugram, IN
Acted as the primary liaison between clients and internal teams, ensuring seamless delivery of complex solutions. Resolved client escalations efficiently, maintaining high satisfaction and retention rates. Advised clients on scalable business processes, resulting in repeat business and long-term partnerships. Supported upselling and cross-selling efforts, contributing to a 10% revenue increase. Ensured contract compliance and maintained strong client relationships across multiple accounts.
Education
Government Senior Secondary Schools
High School Diploma
Bundelkhand University
Bachelor of Arts - BA
2009 — 2012
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