Yogendhran Gopalakrishnan
Technical Manual Writer @Skyjack Inc.
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WORK HISTORY
Technical Manual Writer @Skyjack Inc.
Guelph, ON, CA
EDUCATION
National Institute of Business Management (NIBM) Global
Master of Business Administration - MBA, Project Management
Hindustan Aviation Academy
Aircraft Maintenance Engineering, Avionics
SKILLS
ABOUT YOGENDHRAN GOPALAKRISHNAN
I am a creative, passionate, and result-oriented professional in the Technical Service & Documentation domain with a deep knowledge of the automotive and farm equipment sectors. With 11 years of experience, my expertise lies in timely project delivery, effective team mentoring, and providing outstanding customer service- Skilled Automotive Specialist with expertise in project handling and team coordination in the automotive industry, specifically focused on tractors and trucks in the agricultural and commercial vehicle segments- Proven track record in project management, successfully overseeing projects from initiation to completion while ensuring efficient coordination and adherence to timelines- Sound understanding of warranty process, ensuring efficient management and resolution of warranty claims- Skilled in troubleshooting ECU, utilizing diagnostic tools and advanced techniques to efficiently identify and resolve issues, ensuring optimal functioning of tractors- Experienced in mentoring and guiding junior team members, fostering a collaborative environment, and maximizing their potential- Proficient in implementing process automation techniques to streamline operations and enhance productivity- Expertise in creating technical manuals, including service manuals, operator\'s manuals, and user guides, utilizing engineering drawings, 3D models, and source documents, while effectively managing and maintaining technical documentation as a skilled Document Controller- Efficient in time management and multitasking, adept at managing multiple tasks and projects simultaneously while ensuring high-quality results within strict deadlines. Proficient in assigning work to the team and ensuring timely deliverables for optimized productivity.
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