Yogarajan Yogi Pillai

About Yogarajan Yogi Pillai

A results-driven professional with extensive experience in Management, Process Transition, and Operational Excellence across the VFX and BPO industries. I bring proven expertise in process reengineering, transition planning, client relationship management, and project coordination. I am seeking a challenging role where I can leverage my experience and insights to foster a high-performance, high-engagement work culture, drive efficient resource utilization, and contribute meaningfully to organizational growth. Recognized consistently as a top performer, my career has been defined by dedication, strategic thinking, and an unwavering commitment to excellence.

Experience

1. Talent (Artist) Manager

   DNEG

   Nov 2018 — Present · Mumbai, IN

   Responsibilities:Handling two department\'s BUILD & UNREAL, with a HC of 350 - Understand the show requirement, and assign the crew accordingly- Track the artists schedules on the respective shows- Using the Shotgun Tool to check on the artist utilization and their schedule in the respective show- Manage Schedule Adherence for all the artists- POC for Production Team for all the Shows with regards to Crew Requirements- Understand the artists Skill Set and schedule Training to enhance their skills, use them effectively inthe upcoming shows- Connect with the Recruitment Team for Sourcing Requirements- POC for all the artists with regards to their upcoming projects/tasks- Handling Multiple Locations and make sure the crew is 100% utilized- Conduct Monthly/Weekly Catch-up with the artists to share their Feedbacks- Connect with the department New Hires and schedule their required training, provide feedback in collaboration with the Mentors until their confirmation- Part of the Exit Interviews and DiscussionsReports & Impact- Maintain Tracker for each and every artist on the shows/assets they worked- Maintain Show Schedule Tracker for all the artists- Maintain Appraisal Data for the Yearly/Monthly/Quarterly Review/Feedback Sessions- Maintain Schedule Adherence Tracker to avoid Unplanned Leaves, also to make sure we have 100% Productivity- Conduct Meetings with the Production team on their Deliveries- Maintain Headcount reports for the Department- Maintain Leave Balance Tracker and Planner- Initiate Cross Skill Training for the Artist/Leads/Supervisors

Skills

• Transition Management
• Bpo
• Service-Level Agreements (Sla)
• Team Management
• Sla
• Process Excellence
• Customer Experience
• Workforce Management
• Outsourcing
• Call Centers
• Management
• Process Management
• Performance Management
• Crm
• Service Delivery
• Vendor Management