Sean L. G.
I help grow people and programs, in that order
- Role
- Professional Services Director, Shared Services at Outreach
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Sean L. G.
Currently driving customer value at scale without losing the human touch at Outreach. After spending years in education & coaching college basketball, I gained a mixed background in Sales, Success, and Services. Now I lead teams that implement software and onboard humans. My vision is to lead with optimism and resourcefulness, inspiring and empowering others to believe in their potential, solve challenges creatively, and contribute positively to the world. Through my leadership, individuals will feel supported, valued, and motivated to achieve their goals, leading to meaningful and fulfilling lives.
Experience
Professional Services Director, Shared Services
Nov 2021 — Present
I am responsible for the following areas of ownership- Scale services -> 1-100 seat implementations via pooled customer onboarding program - Managed services -> Augmented staffing and strategic consulting for mostly ENT customers - Technical services -> Integration, configuration, data share and API work for customers - Training services -> Train the trainer, virtual and onsite training services for new and current customers - Instructional design -> Full…
Education
Lecanto High School
High School
University of West Florida
Graduate Studies for Master of Education (M.Ed.)
University of West Florida
Bachelor of Science (BS)
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