Yoann Faudry

Sales Director @Vocalcom

Paris, FR

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2021 — Present

Sales Director @Vocalcom

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Paris, FR

Leader des solutions Cloud de centre de contact #Ccaas pour le Service Client, les Ventes, le Télémarketing et le Recouvrement. Editeur français, avec plus de 25 ans d\'expérience, disposant d\'un positionnement mondial avec 14 bureaux et plus de 1400 clients.Découvrez #Hermes360!

EDUCATION

1994 — 1997

Université Paris-Est Marne-la-Vallée

Licence, Physique

2015 — 2016

ESSEC Business School

Master of Business Administration (MBA), Management Général

SKILLS

Feedback ManagementStratégie MarketingGestion D'équipeCentres D'appelContact CentersAccount ManagementChange ManagementTelecommunicationsBusiness StrategyService ClientMarketingQuality MonitoringGestion De La Relation Client (Crm)CrmStrategyE-CommerceCall CentersBusiness DevelopmentManagementCentre D'appelGestion De CompteGestion D’équipeSatisfaction Du ClientBtobCustomer ServiceCustomer SatisfactionNew Business DevelopmentDéveloppement CommercialB2bOutsourcingStratégieTélécommunicationsNegotiationNégociationsStratégie CommercialeTeam Management

ABOUT YOANN FAUDRY

Strong relationship skills, autonomous, organized with natural leadership and executive management experience. Strong analytical and synthesizing skills that will make the difference in the achievement of my objectives.Get in touch : y••••••@yahoo.fr /+33•••••••59 /@YoFaudry

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