Yin Myo Thu
Front Office Agent @Loews Hotels & Co
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WORK HISTORY
Front Office Agent @Loews Hotels & Co
US
Have to check people in using Opera and send welcome texts via Kipsu# Have to acknowledge about floor plans and room types# Have to finish up with mobile check-ins who make the reservations through Loews hotels# Have to find rooms for some specific views and understand how to upgrade the rooms if so.# Have to put the work order in the system called HotSos whenever guests request something or issues to be taken care of.# Have achieved the most survey for the month of October as 113 surveys.# Have achieved the most survey for the month of June as 112 surveys.# Have been recognized as a STAR performer.# Have achieved 1st position of the top 3 friendliness scores for the month of September.
EDUCATION
Strategy First University - SFU
Single Subject Diploma
Strategy First University - SFU
Certificate
Dagon University
Bachelor's Degree of Arts
Strategy First University - SFU
Certificate
Yar Pyae Accountancy and Management School
Pearson Certificate
KMD Institute
Certificate
ABOUT YIN MYO THU
Studying in Myanmar, I graduated from Dagon University with a Bachelor degree in International Relations, with an overall GPA of 4.59,(3.79) in US term. Moreover, I had achieved Single Subject Diploma in Business Management and Administration granted by Institute of Commercial Management, UK. I find that the humidity is similar here to back home but that is about as far as the similarities go. So far, I am enjoying my time here in Orlando and have plans to further my skills working full, part time, or possibly in an internship for the right organization. Earning my BA, I’ve been able to apply some of this knowledge working for an online education operator. This experience had proved to be quite beneficial. I have had the opportunity to manage complex schedules while coordinating online learning video shoots with professors, consultants, and staffs. I love to learn new things and am always up for a challenge, especially when it helps me gain valuable career experience.
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