Cihan Yilmaz
Senior Product Manager Tech at Amazon
- Role
- Senior Product Manager at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Cihan Yilmaz
Accomplished Product Leader with over eight years of experience taking products from zero to one and scaling them across diverse industries, including leading high-profile product launches at events like Amazon Accelerate. I specialize in building customer-centric products that drive strong ROI, improve productivity, and enable automation. My expertise includes identifying emerging trends, launching AI-powered tools, and enhancing product personalization, consistently setting new benchmarks for customer satisfaction. I lead cross-functional teams across engineering, science, and research to develop and launch AI-driven tools like natural language systems, personalization engines, and conversational AI. As a team leader, I thrive in fast-paced environments, collaborating with diverse teams to execute product roadmaps, secure VP-level funding, and align product strategies with customer needs and business goals to drive long-term success.
Experience
Senior Product Manager
Feb 2020 — Present · Seattle, WA, US
Amazon Pharmacy | Product LeaderLed the Amazon Packets initiative, transforming the PillPack customer experience by automating critical back-end processes and enhancing customer onboarding and engagement. Successfully integrated AI and machine learning to streamline prescription typing and processing, launching AI-driven tools like OCR models and prescriber direction enhancements. This automation increased productivity by 64% and improved patient safety, reducing clinical errors by 96%, ensuring accurate medication delivery with precise directions.Amazon Retail | Senior Product ManagerDefined and executed the Omnichannel strategy for Seller Fulfilled Services, launching Buy Online Pickup In-Store (BOPIS). BOPIS boosted customer engagement during the COVID era, generating over $75M in revenue and achieving a 4.7-star customer rating within the first six months. Demonstrated leadership in aligning products with evolving customer and business needs, delivering a seamless fulfillment experience on Amazon.com.
Education
George Mason University
Bachelors of Science, Systems Engineering - Specialization in Operations Research
2009 — 2012
Georgetown University McDonough School of Business
Master of Business Administration (M.B.A.)
2016 — 2019
Skills
- Agile Methodologies
- Business Simulations
- Research
- Healthcare
- Airport Planning
- Sports
- Usability Testing
- Financial Projection
- Sap Business Objects
- Hospitality Industry
- Systems Engineering
- Leed
- Volunteer Organization
- Fitness Training
- Data Mining
- Utilization
- Dynamic Simulation
- Carbon Neutral
- Carbon Footprinting
- Change Management
- Bilingual
- Business Intelligence
- Healthcare Information Technology
- Matlab
- Simulation
- Mitigation Strategies
- Hospital Information System
- Training
- Simulations
- Business Modeling
- Agile Methodolgy
- Kronos
- Enterprise Architecture
- Aviation
- Business Analysis
- Six Sigma
- Epic Systems
- Photography
- Operations Research
- Teamwork
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