Yvonne Harrop
Senior Learning Experience Designer @BMO
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WORK HISTORY
Senior Learning Experience Designer @BMO
Toronto, ON, CA
EDUCATION
Queen's University
Bachelor of Science (Honours)
Schulich School of Business - York University
Organization Development
Toronto Metropolitan University
Learning and Development
Humber College
Human Resources Management
ABOUT YVONNE HARROP
I’m passionate about facilitating the achievement of business objectives through people performance and organizational effectiveness.My value is developing strong relationships with key stakeholders to understand their needs and leveraging my expertise in Adult Learning and Organization Development to proactively drive business objectives. I’m a Performance Consultant – I’m known for my ability to collaborate with clients to define what success looks like to them in measurable terms then to develop innovative business solutions to achieve their goals. These may be learning solutions (such as guided and self-directed learning, communities of practice, coaching and mentoring) and/or non-learning solutions (such as those relating to systems, tools, processes, rewards, culture change and leadership). My focus is an alignment to the business strategy and ensuring an ROI.Industry experience: Clients in Technology, Health Care, Retail, Public, and Non-Profit sectors. Experience working in sales and customer service.
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