Yeswanth Mutya
AI Software Engineer @ Serviceaide, Inc | Data Science | Agentic AI | Generative AI
- Role
- Ai Software Engineer at Serviceaide Agentic-Ai Solutions
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Yeswanth Mutya
At Serviceaide, Inc, I lead the design and deployment of advanced AI-powered ITSM solutions, with deep expertise in Natural Language Processing (NLP), machine learning, and agentic AI systems. My work focuses on building intelligent automation platforms that improve decision-making, optimize workflows, and deliver measurable impact across industries.I hold a Master’s degree in Computer Science from the University of South Florida, and my professional experience is backed by peer-reviewed, Elsevier Scopus–indexed research publications: • Trust-Aware Self-Supervised Learning: Modelling Human Trust Dynamics in Human-AI Collaboration Systems – Introduces a novel framework to quantify and model trust in human-AI collaboration, improving transparency and adaptability. • Engineering Scalable and Adaptive AI Systems: An MLOps-Driven Framework for Innovation in Intelligent Applications – Proposes a comprehensive MLOps architecture for building scalable, high-performance AI systems.I specialize in: • Agentic AI & Automation – LangGraph, CrewAI, and multi-agent orchestration • Machine Learning Operations (MLOps) – Scalable pipelines, CI/CD, and cloud deployment • Trustworthy AI – Explainability, model evaluation, and human-in-the-loop systems • Applied AI Research – Publishing and applying research to real-world enterprise problemsMy passion lies in bridging cutting-edge AI research with practical enterprise applications, ensuring that innovations are not just theoretical but drive tangible business and societal value.
Experience
Ai Software Engineer
Serviceaide Agentic-Ai Solutions
Jan 2022 — Present · Tampa, FL, US
Design and deploy AI-powered ITSM solutions using machine learning, NLP, and agentic AI systems. Build scalable pipelines, integrate large language models, and develop intelligent automation tools that improve resolution speed, decision-making, and user experience.
Education
University of South Florida
Master's degree, Computer Science
2016 — 2018
KL University
Bachelor of Technology - BTech, Computer Science
2012 — 2016
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