Yesser Abdin
Senior Consultant @CGI
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WORK HISTORY
Senior Consultant @CGI
Toronto, ON, CA
In my role as a Senior Consultant - Program Manager at CGI, I led multiple engagements spanning program strategy, business development, and program delivery across diverse sectors including public, telecom, and financial services, maintained trust relationships with clients and an average customer satisfaction rate of 9/10. I was recognized multiple times by CGI leadership for my integrity and leadership skills.Highlighted Programs and Achievements:Banking: CGI W360 wealth portfolio management platform upgrade now includes data cloning and hundreds of new features.Telecom: Led the upgrade and migration of 17 TB of live subscriber data, integrating with 56 systems while maintaining service continuity.Health Sector: Used proven frameworks to identify and prioritize AI use cases through design thinking workshops, aligning with organizational goals. Implemented solutions such as sentiment detection, machine learning model training, and multi-cloud migration.In addition to various engagements in Business Process Automation, AI transformation, and Cloud migration.
EDUCATION
Qatar University
Bachelor's degree
University of Toronto - Rotman School of Management
Master of Business Administration - MBA
University of Toronto - Rotman School of Management
Executive MBA
SKILLS
ABOUT YESSER ABDIN
Sales and Customer success: Achieved 123% of annual quota, implementing a retention-focused success framework and earning “Hundred Percent Club” recognition. Managed end-to-end deals up to $45M. • Product & Delivery Leadership: Drove the full lifecycle of enterprise-grade solutions, translating complex business needs into actionable technical stories and scalable products. Focusing on business automation, AI adoption and journey to cloud. • Team & Talent Development: Led multiple cross-functional teams across regions (up to 25 members). Instituted KPIs and performance coaching programs that enhanced delivery quality and team growth. • Financial & Strategic Planning: Contributed to robust P&L management by forecasting, budgeting, and valuation exercises that directly informed product viability and growth targets. • Entrepreneurial acumen: founder and manager of a food business for 9 years (20••••22), which enriched my business acumen, making strategic and financial decisions, seizing opportunities.
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