Yeshwant Chavan
Seasoned Customer Relationship and Service Delivery Manager with Banking and BPO
- Role
- Senior Service Delivery Manager at Tech Mahindra Business Process Services
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Yeshwant Chavan
Customer Relationship Management
Experience
Senior Service Delivery Manager
Tech Mahindra Business Process Services
Aug 2023 — Present · Mumbai, IN
Driving Service Delivery for the leading Credit Reporting Agency in India, having a global footprint. Managing a span of 800+ associates with 120+ Support Staff and Managers.Have been consistently delivering the SLA as per MSA month on month and abiding to all Regulatory Mandates as per Business Guidelines.Delivering Scale at Speed by running Disciplined Operations, keeping margins tight and introducing Transformation and Automation to maximise productivity, enhance efficiency and accuracy thus abridging time and manpower.
Education
St. Xavier's High School
High School
1995 — 1996
Larsen and Toubro Limited
N.C.V.T.
1996 — 1999
University of Mumbai
High School
2000 — 2002
EIILM University
Bachelor's Degree
2010 — 2012
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