Yesenia Melendez

Office Specialist Ii for the City of Anaheim @22nd Century Technologies Inc.

Anaheim, CA, US

Act as a receptionist to the public, take and respond to a high volume of phone calls, screen inquiries, take messages, and answer questions requiring an understanding of policies and procedures of the work unit.Type forms and general correspondence.Type, file, record, compute and maintain confidential and privileged information. Compose routine correspondence.Utilize modern office equipment, media, and computer applications specific to the assigned unit in order to input, maintain, retrieve, transfer, and communicate confidential and privileged information.Proofread materials for clerical accuracy and spelling.Copy, Scan, collate, staple and otherwise bind a variety of materials.File materials into and retrieve materials from established filing systems and develop standard office filing systems for record storage and retrieval.Research readily available information requiring some interpretive judgment and tally and compile information for reports using a computer, typewriter or related software.Receive, open, date stamp and distribute incoming mail and processes outgoing mail.Maintain and post data to logs, lists, ledgers, follow-up files and other records of the unit; check and compare records and documents for accuracy.Make routine mathematical calculations.Perform related duties and responsibilities as required.

Los Amigos High School

High School Diploma

Santa Ana College

General Ed

Regional Occupational Program

Certification, Dental Assistant/Chairside

Everest College

Certification, Medical Billing

Anaheim Technical School

Certification, Microsoft Office Applications

Regional Occupational Program

Certification, Banking and Finance

Regional Occupational Program

Certification, Dental Front Office