Olga Ermishkina
UX Researcher, Product Manager
- Role
- Ux Researcher at Allstate
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Olga Ermishkina
World traveller and foreign language learning enthusiast.UX Researcher with experience in usability testing, user interviews, UserZoom and Dscout, and 5+ years experience in Anthropology Research and Linguistics. My portfolio: http://olgaermishkina.com/Passionate about E-Learning, Foreign Language Learning and EdTech
Experience
Ux Researcher
Aug 2022 — Present
Leading UX Research effort for different business areas, for both customer-facing and employee-facing products• Planning and conducting user interviews, contextual inquiries, and usability testing to create a better experience for all user groups• Collaborating with Designers, Product Managers, and Business Stakeholders to provide insights for user-centered technology Products and to improve customer and user experience metrics• Facilitating workshops on Design Thinking to increase innovation potential across the organization• Creating and managing User Research Knowledge Library to evangelize research, inform other business areas, and increase customer and user centricity
Education
European University in Saint Petersburg
MA, Anthropology
CUNY TechWorks
Continuing Education, UX Design
2018 — 2019
Saint Petersburg State University
Bachelor's degree, Linguistics, Language teaching
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