Nhi Ngo
Researcher @Figma
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WORK HISTORY
Researcher @Figma
New York, NY, US
EDUCATION
Oberlin College
Bachelor of Arts (B.A.), Psychology
Northeastern University
Doctor of Philosophy (PhD), Social Psychology
SKILLS
ABOUT NHI NGO
I am a multilingual mixed-method research leader with 13 years of experience. I have doctorate training in psychological research, and practical experiences leading research at leading tech companies like Spotify, Netflix and Google. I have led mixed-method teams of user researchers and data scientists to drive substantial increases in key performance indicators, such as Spotify consumption, through comprehensive user research, data analysis, and strategic product guidance. I am motivated by discovering the impactful overlap between user needs and business needs, and have leveraged insights to inform company-wide level decision making at the highest organizational levels.
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