Yen Tan
Order Fulfilment Specialist @The Home Depot
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WORK HISTORY
Order Fulfilment Specialist @The Home Depot
Knoxville, TN, US
Selected by management as a go-to associate during high-volume periods due to consistent performance and reliability. • Ensured customer orders, including $10K+ shipments, ensuring correct product quality, secure packaging, and readiness for scheduled delivery. • Reduced costly fulfilment errors by proactively checking and correcting mistakes, protecting revenue and customer satisfaction. • Corrected fulfillment errors by catching mistakes early, preventing revenue loss and maintaining customer trust. • Directed associates during manager absences by delegating tasks and guiding workflow, ensuring closing operations were completed on time.
ABOUT YEN TAN
I’m a Business Management student at the University of Tennessee, originally from Kuala…
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