Rachel Tung

About Rachel Tung

5+ years of experience leading project management, stakeholder engagement, supply chain…

Experience

1. Technical Project Coordinator

   Accenture

   Aug 2021 — Present

   Cloud Global Infrastructure Operation • Achieved 17% YoY improvement in on-time delivery (OTD) rate through effective coordination with PAs, supply chain partners, and stakeholders to expedite build fulfillment for prioritized orders • Enhanced risk response capability and operational efficiency by integrating 9 datasets with GoogleSQL and creating centralized dashboards for end-to-end deployment status monitoring • Orchestrated process improvement initiatives (e.g, order mapping, material allocation escalation) by collaborating with cross-functional teams to ensure the successful implementation of changes Machine Learning (ML) Team • Generated weekly/monthly executive reports for 7 Programs by assessing OTD performance, escalated risks, and collaborated with stakeholders to develop mitigation plans • Successfully delivered 17 Pods of an ML Training Program by proactively coordinating with supply chain partners to resolve deployment dependencies and bridge gaps in automated processes • Improved material allocation efficiency by building dashboards (e.g, material shipment tracker) to provide supply chain partners with real-time insights, reducing time spent on manual tracking

Education

• Soochow University

  Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General

  2011 — 2015

• Soochow University

  Master of Business Administration (M.B.A.), Global Business Program

  2015 — 2017

• Jessup University

  Master of Business Administration - MBA

• Thunderbird School of Global Management

  Master of Global Management, Business, Management, Marketing, and Related Support Services

  2016 — 2019

Skills

• Marketing Strategy
• Microsoft Powerpoint
• Financial Analysis
• Business Strategy
• Business Development
• Research
• Cultural Awareness
• Market Analysis
• Customer Service
• Presentation Skills
• Data Analysis
• Customer Relationship Management (Crm)
• Strategy
• Strategic Planning
• Marketing
• Public Speaking
• Project Management
• Microsoft Word
• Social Media
• Business Process Improvement
• Teamw
• R
• Financial Modeling
• Microsoft Office
• Management
• Market Research
• Business Analysis
• Sas Programming
• Teamwork
• Analytical Skills
• Finance
• Negotiation
• Team Leadership
• Financial Planning
• Spss
• Corporate Communications
• Microsoft Excel
• Analytics
• Leadership
• Cross-Cultural Communication Skills