Yeliz C

About Yeliz C

With a Master’s degree in Science Education from the University of Minnesota and a…

Experience

1. Salesforce Administrator

   Triforcia

   Jan 2024 — Present · VA, US

   As a Salesforce Administrator at Triforcia LLC, I specialize in optimizing Salesforce systems to drive efficiency, accuracy, and business growth. I have successfully developed and implemented flows and approval processes, boosting sales team efficiency by 20%. Customizing Salesforce objects, fields, and page layouts has resulted in a 30% improvement in data accuracy, while leveraging reporting and dashboards has provided stakeholders with real-time insights, increasing customer satisfaction by 15%.I manage user roles, profiles, and security settings for over 200 users, ensuring data integrity and confidentiality. Streamlined onboarding and offboarding processes have reduced onboarding time by 40%, and collaboration with cross-functional teams has led to a 25% increase in operational efficiency through system integrations. My proactive issue resolution has maintained a 99% system uptime and 100% user satisfaction.Additionally, I contribute to Salesforce project execution, driving a 10% increase in revenue and a 5% expansion in market share, ensuring the organization continues to achieve its strategic goals.